Bomgar Remote Support allows you to provide remote assistance through firewalls to desktops, servers, POS systems, and mobile devices. We even have native Android and iOS apps for support technicians. Whether you deploy on-premises or in the cloud, Bomgar offers the highest levels of security.
IT support has changed dramatically over the past few years. Systems management and ticketing are still just as vital to your service desk as they used to be. But incident resolution has gotten more complex.
End-users and systems are dispersed geographically. An ever-growing list of security requirements means you can’t use most of your remote support tools. And Windows is not just one operating system among many that you have to support.
Leading service desks are addressing these challenges by consolidating remote support with one secure, multi-platform solution. Consolidating remote support streamlines resolution times and improves customer satisfaction.