Secure Remote Support product videos
Bomgar's remote support solution enables you to remotely access and fix nearly any device, running any platform, located anywhere in the world. With Bomgar, support professionals can work on multiple systems simultaneously, chat with multiple end-users at once, and work with other reps in the same session to fix problems faster. Unlike old-school point-to-point remote access tools, and cloud-based solutions, Bomgar routes all activity through a completely secure appliance that sits behind your own firewall. Visit http://www.bomgar.com/ to learn more.
Bomgar simplifies support by letting technicians control remote computers, servers, smartphones and network devices over the internet or network. With Bomgar, a support rep can see what customers see and control their computers for support. Seeing the screen helps you decrease on-site visits, eliminate phone support, and respond effectively to peaks in demand. This is a brief demonstration of the Bomgar product.
Use Bomgar to remote control Android phone and tablets made by Samsung.
Bomgar now enables IT support and service technicians to remotely support the iPhone, iPad and iPod touch, by providing users with custom configuration profiles on their iOS devices. With a few simple clicks, users can automatically configure their email, calendars, device security policies, VPN settings, Wi-Fi settings and more.